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OnLine
Knowledgebase Software
Online Support. Secure Online Access
to Support Services 24 hours a day, seven days a
week. Login for easy access to the First Resort
knowledge base, check the status of an incident or
enter a new incident through our support website.
Email for
login. |
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Email
Support Contact our support
center via email. We will respond to all emails
within one business day. If you need immediate
assistance, please try the Call Center at
970-927-9222. |
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Document Library
View documentation and
tutorials that can help you with common software
questions and procedures. |
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Call
Center Support Your telephone calls go
directly to our fully staffed call center for
one-on-one assistance with your software
questions. |
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Monday through Friday from 8am
to 5pm Mountain Time (Wednesday hours are until
3pm). A Support Technician monitors voice messages
on Saturday and return calls to clients who have
any issues that prevent or severely restrict the
use of First Resort. No support technicians are
available on Sunday. |