Have you tried printing in other application programs? If your printer will not print through other programs either, your problem is either with the printer itself or, if your printer is a part of your network, perhaps with the network's printer setup functions. Don't forget to check the obvious stuff like making sure there's paper in the printer and the printer's ready or online light is illuminated. Try turning the printer off and then back on; sometimes this cures temporary problems in the printer's memory.

If your printer will print through other programs, but not in First Resort, try sending any report that won't print to the viewer instead. If the report successfully goes to the viewer, then your printing problem is external to First Resort. You can try printing from the viewer by pressing 'P' from the viewer screen. If the report still won't print, this again suggests a problem with the printer or network printer setup. If the report will not go to the viewer, then there is some problem within First Resort - please contact First Resort support with specific information on the report you are experience problems with including report title, choices made on the report screen, and any specific error the messages you may have encountered.