In Check Availability a Property Shows ?????

Usually this is a temporary situation due to another user in availability at the same time. Sometimes, however, this condition won't go away. One way to get this reset is to go into P-A-P, temporarily change the AV Exclude flag to Y, validate and save the property. Go back into the property and change the flag back to an N and validate and save. Another way to try to resolve this is to find a folio booked into this property and change it to another property code, validate it, save it and come back into it and change it back to the correct property. Both of these procedures cause a "mini" rebuild to be done just for the affected property code.

Sometimes, this situation occurs due to a lockoff unit setup problem. If these '???'s are appearing for a lockoff unit, check the lockoff 'chain' setup on the P-A-P setup screens for the property codes that comprise this lockoff unit.