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Rebuilding Availability
To see a slideshow with screen shots demonstrating how to rebuild availability, click here.

An availability rebuild can take anywhere from 5 minutes to 24+ hours to complete. The number of units, the number of reservations, the number of usage periods, and the speed of the hardware are all components in the answer to the question "how long will it take to rebuild availability". It is important to recognize the steps that rebuilding availability goes through in order to determine how close it is to being complete.

Everyone must be out of reservations and properties in order for availability to be rebuilt - generally it is best to simply ask all users to exit from that business code. This means that rebuilding availability should not be done in the middle of the day when the reservation lines are ringing steadily. After getting everyone out of that business code, press 'S' for Availability and Rate Setup Functions, then 'B' to Build the Availability Table. The next screen that appears shows the availability start date (set up from menu options 'S', 'I') and the options to rebuild will present a warning message stating that no reservations can be made during the rebuild, pressing an "*" after the message appears will allow the rebuild to begin. Pressing RETURN will take you back to the Availability and Rate Setup menu. The software will go through the following 5 steps to rebuild availability:

  1. The RSAbbb.FIL and the RSAbbb.IDX will be rebuilt. When this is done...

  2. The message "Flagging the usage table" will appear in the upper left corner of the screen. This goes through each unit for each date range defined in the availability usage period table (S,A,A). When this is done...

  3. The message "Clearing availability table" will appear in the upper left corner of the screen. This process will go through each unit one time. When this is done...

  4. The message "Building availability table" will appear in the upper left corner of the screen. This process is the one that takes the longest time to complete. It will go through the reservation file in arrival within property code order. The message in the upper left hand corner will alternate between "Add stay to XXXXX" and "Update usage from XXXXX" where XXXXX is the unit number/property code. In other words, when you can see the property codes that begin with a Z, you're almost done! When this is done...

  5. The message "Scanning the usage table" will appear in the upper left corner of the screen. This goes through each unit for each date range defined in the availability usage period table.

Other Details: There are two known instances that cause availability to go into a loop. One of them is having an incorrect lockoff chain and the other is to have a valid reservation with a corrupted property code field.

Tip on how to speed up an availability rebuild:
Prior to the rebuild, delete any old availability usage periods (in S,A,A) before starting.

 
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