Ownership Change Problems
Problems Performing a Unit Ownership
Change
If you get thrown out of First Resort when attempting
to perform a unit ownership change, it may be because
you have an incorrect version of a file named 'sys.u' in
your ACCOUNTS directory. This is a system parameters
file which is copied automatically into your system when
new versions are installed. Older versions of this file
will not allow two records of selling owners with
exactly the same name to exist in the historical
owners file (PMH file). Although not frequent, somtimes
a unit owner will own multiple units and upon recording
the sale of any such units, the second such sale may
cause this problem to occur. To check your system, exit
First Resort and get to a DOS prompt. Change to the
ACCOUNTS directory on your network (it's frequently
F:\ACCOUNTS) and type: dir sys.u and press enter.
Observe the file date on this file as it's information
is displayed. If it is older than 11/01/94 this is your
problem; please contact First Resort support to provide
you with a more current version of this file. If it's
date is 11/01/94, you may have some sort of data
corruption problem. In First Resort, try rebuilding the
PMH file and it's index (see rebuild instructions). If the
problem persists, contact First Resort support for
further
assistance. |