Summary

The reasons for needing to void checks may be numerous. A check may have been drawn for the wrong amount or have been assigned the wrong check number. A check may be for the wrong vendor or travel agent or there may be a tenant refund error. With each problem, a process for correction is involved as shown below.

It is important to understand the history involved with voiding a check. You need to understand where and how the check was originated in order to follow the proper voiding procedure. A few basic questions to ask before starting are:

• What type of check am I dealing with?
• If it's an A/P check, is it a business payable check or property management payable check?
• Is the check an owner's check, a tenant refund or a TA check?
• Does this check post to the folio or to the property?

Answering these basic questions before beginning the process below will help minimize confusion and mistakes and help to make clear which procedure to follow.

Procedures:

Voiding Property Management Accounts Payable Checks, Travel Agent Payable Checks, Tenant Refund Checks, Owner Revenue Checks

You must first select a transaction #

1. From the folio (S-D Status, Display)
2. From the Owner's Statement (S-D Status, Display) or H for history if the month is not current
3. From the Property Management Accounts Payable menu (E-I-D). (you can void directly from this third option.)

Once a transaction # has been selected, go to P-F. You will then choose V to Void. You will then select the date to void, and confirm this date. After confirmation, you will not be able to undo the void. All invoices on this check will appear back into the Accounts Payables due report for correction and/or payment. If the invoice was paid by handcheck, you must also void the GL disbursement. See procedures listed under Voiding GL Handchecks in the on-line Help.

Voiding Business Accounts Payable Checks

You must go into C-I-D. You will need the vendor code, and the invoice number. Use the L to Lookup function. After selecting the proper invoice you must then press V to Void, enter the date and confirm. You cannot undo the void at this point. All invoices will appear back into the Accounts Payables due report for correction and/or payment. If the invoice was paid by handcheck, you must also void the GL disbursement. See procedures listed under Voiding GL Handchecks in the on-line Help.