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GL Self Correct Information

"Self Correct" is a First Resort term which means:
Having the software correct general ledger balances in the GLM file so they equal the detail of postings (SYX debit and credit records) to the GL.

The need arises for this process for any of the following reasons:

1. A transaction has been damaged after having once been properly posted or the updating of the GL was interrupted at the time of posting (but the transaction appeared to post successfully). Hardware problems are the typical reason why a transaction has gone 'bad.'

2. The subheading on the GL account record has been changed from a balance sheet item to an income statement item (or vice versa). The system will suggest this cannot be done, but pressing an '*' at the proper time will allow such a change to be made.

3. The Current Year Income account as defined in system setup has been changed and must be recalculated.

4. A transaction has been moved via diagnostics access from its original month of posting to a different month of posting (This is rare and should only be done in conjunction with First Resort support assistance). Such a move does not update the affected GL master file records.

The process for doing the self correct procedure is as follows:

1. When the system finds a mismatch between account detail and the GL's stored net change amount, a screen message will appear informing you of this condition. You are asked to confirm if you want to proceed or ignore the problem.

2. The message only occurs when running a posting journal with the following options:

  • Single month selected (starting date used, ending date blank)
  • NO account # range (beginning and ending account #s = 0)
  • Print, View or Display choices are OK

3. Under the above conditions, if a balance error is encountered and you proceed, all GL accounts are examined and corrected as needed (eg. if account #1000 is found out of balance, accounts 1001 through 9999 will also have their balances verified).
NOTE: since you are running a posting journal for a single month, only that month's GL balances will be corrected. A self correct process will need to be run for each month in which there are error conditions.

4. There is an exception to the above - the system will NOT initiate a self correct if the Current Year Income account is out of balance. This is due to the method by which the software calculates the Current Year Income account balance; it is the net result of all income and expense account postings and will have very few direct postings.

5. As GL balances are updated in this process a printout is provided (the system requires a printer to proceed with a self correct) that tells you the account number, previous balance, and corrected balance. The Current Year Income account is always included, even if its balance didn't change.

6. Though the system will normally inform you that an imbalance exists, there are times when you may know you need to manually force this correction (such as when account subheadings are changed or the Current Year Income account number is changed). Please contact First Resort Support for information on how to manually initiate a self correct process.

Related Information:

1. If major corrections are made during a self correct process, you may wish to run a consistency report (H,K) to see if there is major data damage.

2. Self corrects take approximate as long as it would take to print or display a single month's posting journal for all accounts.

3. Self corrects should not be done for a period that has been archived as this would reset the Net Change amounts for that period to zero.

4. NO postings to the month being corrected should be made on other workstations when you are running a self correct. Call accounting, Credit Card, and Point of Sale interfaces should be signed out of the software if the correction is for an active month to prevent any transactions from being posted during the self correct process.

 
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