First Resort Load Test Utility
How to Use the First Resort Load Test Utility
Load Test is a utility created by First
Resort to test communications between workstations and
the server.
The test is run from First Resort (H,N,L) and can be
run one workstation at a time or several workstations
all at once to simulate normal activity on the server.
Load Test writes binary data to a file on the server
(Loadtest.fil in the \accounts directory) and then reads
it back. If at any point in the process Load Test is not
able to read back the same data value it wrote, it
increments an error counter on the screen. Essentially
any PC running Load Test that shows an error counter
above zero is signaling a problem in the communication
path between that PC and the Server.
Running test:
- Go to H,N,L.
- The very first workstation that load test is run
on needs to be initialized. Select "I" to initialize
test. This will not take very long. A message stating
that initialization is successful will show on the
screen.
- Select "B" to begin test. System will show you
what locking type is set in the system and it will
begin the test. The screen will appear to scroll
through a lot of numbers.
- Let the system run the test for 10-15 minutes per
workstation. Check occasionally for any PCs with
non-zero error counters.
- To stop the test, simply press the Escape key and
answer Yes to the pop-up query.
- To remove leftover Load Test files go to H,N,L and
type 'R' to remove all test files.
Log files
of each workstation's Load Test activity are created
using the naming convention of Loadtest.001 for the 1st
workstation to start the test, Loadtest.002 for the 2nd,
etc. Although information in these files is occasionally
helpful in troubleshooting, typically the on-screen
counter is the most useful indicator of connectivity
problems.
There are also several things that can be done to try
to isolate what the problems are:
- Are there certain workstations that are
consistently locking up and having to be rebooted ? If
so, shut down that workstation for a day or so and see
if the other workstations work properly. If this is
the case, then that workstation should be tested and
checked by an IT person before being put back in use.
- Have someone do a full manual check of all cables,
hubs etc. to see if there are damaged cables or
connectors of any sort. Also check to be sure that
there isn't anything sitting on top of or pinching
cables. Yes! It may be as simple as that.
- Is an anti-virus program running? If so, disable
it entirely for a day on all workstations and see if
the system runs without error messages during that
time. Be sure to be careful to limit internet activity
and especially not open any emails with attachments
for the period that the anti-virus program is
disabled. If the system runs trouble-free with the
anti-virus program disabled, then the anti-virus
program settings need to be changed (i.e. in Norton
AntiVirus disable auto-protect on *.fil and *.idx) or
a different anti-virus program should be installed.
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