INTRODUCTION:

This document is designed to provide an overview of the credit card interface for introductory purposes. Questions that are not covered in this document should be directed to First Resort Technical Support.

First Resort Credit Card Interface Overview

What is the First Resort credit card interface? The First Resort credit card interface is a module of software that contains the functionality to let the user perform entire credit card transactions within First Resort software. This functionality includes;

• Swiping or manual entry of credit cards.

• Automation of the authorization of a transaction.

• Batch processing including the review of a transaction batch and the settlement of a transaction batch.

• Reporting and review of authorized and settled transactions.

The First Resort credit card interface utilizes similar technology to a Verifone or Xion credit card swiper, however the interface builds this functionality into First Resort software so you can authorize a credit card transaction and enter it onto the folio in one series of keystrokes instead of entering a transaction in First Resort and then authorizing and settling a separate transaction entry outside of the First Resort software.

Use of the First Resort credit card interface, front office and back office.

The front office part of the credit card interface is where transactions are made, put into a batch (the batch is discussed further in this document), and posted onto a folio. The menu options for the front office credit card features are accessed from the folio by selecting < T > for transactions. There is then an option to select credit card transactions.

The following are the transaction types that can be made;

1. AUTH = Authorization - authorizes credit card for a set amount

2. SALE = Sale - Actual sale charged to a credit card

3. PAS = Prior authorized sale - uses auth previously made for sale

4. VOID = Void - voids a sale in the current batch

5. RETURN = Return - reverses a sale in a previous batch

6. VOID RETURN = Void Return - voids a return in the current batch

The back office part of the credit card interface is where transactions batches are processed. Batches can be reviewed and reported on as well within the back office features. The menu options for the back office credit card features are located by pressing 'P' from the main menu then selecting 'C' for Credit Card Back Office. These options are not visible until the credit card interface is installed.

The following menu appears when 'P' is activated;

• B = Batch Settlement - Initiates the settlement of the current batch

• C = Review Current Batch - Allows review of the current batch

• E = Exception Reporting - Allows transactional review through filters

• S = Review Settled Batches - Allows review of settled batches

• U = Unmatched Authorizations - Allows review of Auth's not tied to a sale

• V = View Transaction Log - Reviews every logable credit card action

  Batches

  In our Credit card interface transactions made are placed into a batch for settlement. The batch consists of the transactions made from the time the previous batch was settled to the present. This batch then needs to be "settled", which means it must be transmitted via modem to a "host processor" who then debits or credits the card holders account for the transactions in the batch and then initiates the deposits into the customers bank account. Batches are typically settled daily . In our system batches cannot be edited, if a SALE transaction is incorrect it must be voided in the current batch by running a VOID transaction. If the sale occured in a prior batch a RETURN must be done to reverse the SALE amount.

  Application Codes

  This interface requires an application code { I } in the contractual options, the business setup page 2, AND ONLY ON THE ONE USER CODE THAT THE CREDIT CARD SERVER USES TO AUTO LOG IN...NOT ON ANY OTHER USER CODES. For the other credit card options described in section 2 A & B to appear the interface must be properly installed, as there are no application codes controlling the appearence of the credit card options.